Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information that you provide directly to us and information that is generated through your use of our services.
Account Information
- Name and email address when you create an account
- Country of residence for tax and compliance purposes
- Password (stored securely using industry-standard hashing)
Payment Information
- Payment details are processed securely by Stripe
- We do not store credit card numbers, CVVs, or full card details on our servers
- We retain transaction records including order amounts, dates, and payment status
Usage Data
- Pages visited, features used, and time spent on our website
- License activation and usage data for our software products
- Device type, browser, operating system, and IP address
2. How We Use Your Information
We use the information we collect to:
- Process orders and deliver purchased products
- Generate and manage license keys for your software
- Provide customer support and respond to inquiries
- Send transactional emails including order confirmations, license keys, and password resets
- Improve our services by analyzing usage patterns and feedback
- Prevent fraud and enforce our Terms of Service
- Comply with legal obligations and respond to lawful requests
3. Information Sharing
We do not sell, rent, or trade your personal information. We share data only with the following third-party service providers who assist in operating our business:
- Stripe — Payment processing. Stripe handles all payment data under their own Privacy Policy.
- Supabase — Database and authentication hosting. Data is stored securely on Supabase infrastructure.
- Email service providers — For sending transactional and support emails on our behalf.
We may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Tools for Traders, our users, or others.
4. Cookies and Tracking
We use a limited number of cookies and similar technologies:
- Session cookies — To maintain your login state while browsing
- Authentication tokens — To securely identify your account
- Preference cookies — To remember settings like dark mode
- Analytics (optional) — To understand how visitors use our website and improve the experience
You can control cookie settings through your browser. Disabling cookies may affect certain functionality of the website.
5. Data Security
We take the security of your data seriously and implement the following measures:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure authentication with hashed passwords and token-based sessions
- Row Level Security on our database to ensure users can only access their own data
- Access controls limiting who within our organization can access personal data
- Regular security reviews of our systems and practices
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Request that we correct inaccurate or incomplete data
- Deletion — Request that we delete your personal data, subject to legal retention requirements
- Portability — Request your data in a structured, commonly used format
- Objection — Object to certain processing of your data
To exercise any of these rights, please contact us at privacy@tools-for-traders.com. We will respond within 30 days.
7. Data Retention
- Account data is retained for as long as your account remains active
- Order records are retained in accordance with legal and tax requirements (typically 7 years)
- License data is retained for the duration of the license and a reasonable period thereafter
- Usage data is retained in anonymized form for analytics purposes
When you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
9. International Transfers
Your data may be processed and stored in jurisdictions outside your country of residence, including the United States. These jurisdictions may have different data protection laws than your own.
By using our services, you consent to the transfer of your information to these jurisdictions. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you by email if the changes significantly affect how we use your data
- Post a notice on our website
We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: